Vehicle Technician

Benefits

• Location: Coventry
• Salary: Competitive
• Department: Service
• Benefits:
• Driver Licence Required: Yes
• Working Hours:

Description

Job Description

We are looking for a talented technician, with dealership experience ideally – however, manufacturer training will be ongoing for the successful candidate. You will possess a relevant formal qualification (City & Guilds / NVQ Level 3) as a minimum requirement for this role. This opportunity is ideal for an individual who is looking to progress their career within a franchised environment, plus has the desire and ability to work to and achieve targets.

Person Specification

We are looking for individuals who possess the following attributes:

•     Target driven
•     Technical Knowledge
•     Team Working
•     Problem Solving
•     Time Management
•     Attention to Detail
•     Literacy
•     Communication Skills

What You Can Expect

If you are successful, you can look forward to ongoing training opportunities, career progression and a range of benefits you would expect from an employer of choice, including a competitive salary and an individual performance-related bonus. If you are interested in joining the most progressive team in the industry, please apply!

The key responsibilities of this role are as follows:

Customer Satisfaction: To take responsibility to achieve the highest possible customer satisfaction levels by providing a quality of service that means customers would not consider using our competitors.

Technical Knowledge: To maintain a high level of technical knowledge and ensure you are compliant with manufacturer training requirements.

Efficiency: To consistently maintain high levels of overall efficiency (hours sold vs. hours attended).

Quality: To uphold company and manufacturer quality standards and ensure all work undertaken meets customer expectations in relation to repairs carried out and to ensure repeat repairs are minimised.

Duty of Care: To ensure 100% compliance with the Vehicle Health Check process and that repair order write-ups are clear and concise specifying concern, cause and cure.

Standards: To maintain your work area, tools and equipment to a high standard and ensure you understand and comply with all Health and Safety regulations and that customer vehicles are appropriately protected while in our care.

Please contact Carl Dakin, Marketing or Andrew Greenyway, Service Manager if you are interested in applying or would like further information.

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