Ford Careers Customer Relations Consultant Inbound
This dealer group is looking to recruit additional staff for their Customer Relationship Centre on the Inbound Team
Added: 19 February 2019
We are looking for customer relations consultants for our Inbound Team based in Brentwood. This is a wonderful opportunity for the right individual to gain entry into one of the UK's most successful Dealer Groups and build themselves a lasting career.
You will be joining a friendly team, responsible for talking to the dealerships aftersales customers and booking their vehicles into the Service Departments. You will work individually but as part of a team ensuring that customer expectation and their high standards of customer service are met.
The applicants will be polite, self-motivated and have the ability to work under pressure during busy periods. You will need to have a friendly personality with the desire to deliver the highest quality customer care.
No previous experience is necessary, however a good telephone manner is essential and you must be PC literate.
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