Commercial Technician

We require a Commercial Vehicle Technician to be part of a team concentrated on growing our business and looking after our customers by delivering high standards

Added: 05 November 2018

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  • Location: Rayleigh
  • Salary: Competitive
  • Department: Service
  • Benefits:
  • Driver Licence Required: True
  • Working Hours:


Job Description

We are looking for talented technicians, with dealership experience ideally – however, manufacturer training will be ongoing for the successful candidate. You will possess a relevant formal qualification (City & Guilds / NVQ Level 3) as a minimum requirement for this role. This opportunity is ideal for an individual who is looking to progress their career within a franchised environment, plus has the desire and ability to work to and achieve targets.

  • You will be working on Ford's latest leading-edge products, including the Ranger and Transit on a wide range of services and repairs.
  • A competitive pay plan, including base salary, productive bonus
  • Class-leading facilities
  • Comprehensive training plans
  • Merit-based periodic salary reviews

Person Specification

The key responsibilities of this role are as follows:

  • To maintain a high level of technical knowledge and ensure you are compliant with manufacturer training requirements
  • To uphold company and manufacturer quality standards and ensure all work undertaken meets customer expectations in relation to repairs carried out and to ensure repeat repairs are minimised
  • To ensure 100% compliance with the Vehicle Health Check process and that repair order write-ups are clear and concise by specifying concern, cause and cure
  • To take responsibility to achieve the highest possible customer satisfaction levels by providing a quality of service that means customers would not consider using our competitors
  • To maintain your work area, tools and equipment to a high standard and ensure you understand and comply with all Health and Safety regulations and that customer vehicles are appropriately protected while in our care

If you are successful you can look forward to ongoing training opportunities, career progression and a range of benefits you would expect from an employer of choice, including a competitive salary and an individual performance-related bonus. 

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