ARC Advisor Reference Number - 0123445567567
Location Jutsums lane, Romford
Working Hours Full Time
Salary
Closing Date 24/09/2021

We are currently seeking a full time ARC Advisor for our operation at Jutsums Lane, Romford.

This role is crucial as you are the first point of contact for our accident repair centre customers both face to face and over the telephone, therefore, excellent inter-personal skills are essential.

You will be exceptionally organised to ensure the efficient booking and servicing of customer vehicles. Workshop control experience would be preferred, but not essential.

You will be responsible for administering the bookings. This will include raising job cards, meeting and greeting of customers, updating customers of progress and attending to customer queries over the phone and face to face, along with the courtesy car process.

You must have excellent customer facing and awareness skills and a desire to deliver the highest quality customer car. A very good telephone manner is essential.

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