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Sales & Parts Depts. With showrooms closed, we answer phone, Live Chat, email & website enquiries behind the scenes.
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Service Dept. Our service departments work normal hours for new and existing service, MOT & repair bookings.
Commercial Sales Manager Reference Number - 0123445567567
Location Crayford
Working Hours
Salary Competitive
Closing Date 08/03/2021

As a Transit Centre sales manager based at Crayford, you will be responsible for managing a dynamic and fast-paced sales department, focusing on achieving and exceeding sales targets whilst ensuring that each customer receives outstanding customer service.

Key responsibilities:

  • Maintain standards of performance of the sales team through effective coaching and performance management.
  • Recruit and select the sales team members in line with organisational and group requirements.
  • Manage the mix and specification of new & used products based on sales trends, local market intelligence and the allocation and production constraints.
  • Maintain high customer satisfaction levels through the understanding and adherence to customer satisfaction indicators within your centre.
  • Maximise commercial opportunities through developing and implementing effective and consistent events / campaigns.
  • Monitor and evaluate customer needs and competitor activity in the local market, ensuring that campaigns are relevant and targeted.
  • Liaise with other departments to maintain the accuracy of the customer database.

We are looking for individuals that possess the following attributes:

  • Strong experience, gained from a similar management role within branded commercial vehicle or car dealerships is essential
  • The ability to draw the best performance from the people you manage and/or interact with, in a manner that builds relationships and team spirit.
  • Prioritises the need to have an understanding of the relevant consumer and local market influences.
  • Possesses an energy and genuine regard for the importance of the customer to the sustainability of the business and the Brand.
  • Ensures procedures and attitudes are in place throughout their area of responsibility to deliver excellent levels of service.
  • Experience of effectively analysing and interpreting all types of commercial data, to accurately diagnose and put in place appropriate solutions to ensure business success and growth.
  • Has the ability to anticipate and act proactively as well as responsively.

In return for your achievements, we will reward you with a competitive basic salary and exceptional earning potential. Also on offer are opportunities for on-going development, investment in brand training, an industry leading benefits package including car, and the opportunity of a long term career path with one of the UK’s leading automotive groups.

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