Customer Relations Consultant Reference Number - 0123445567567
Location Brentwood or Work From Home
Working Hours Full time
Salary Competitive
Closing Date 31/01/2022


Job Description

Full time positions have arisen at our Call Centre in Brentwood for Customer Relations Consultants. There is also an option to work from home permanently, however you will be required to travel to our training centre and one of our Essex Dealerships at times.

You will need to be customer-focussed with attention to detail, possess an excellent telephone manner, be PC literate and proactive, and have the ability to work as part of a team. You will be required to maintain the high standards of customer service that are kept within the department and follow a set routine to ensure a good consistent quality with each customer interaction.

The role is mainly answering incoming service-related calls, make outbound calls and processing online booking enquiries. You must work efficiently and be able to work under pressure during busy periods.

What is in it for you?

  • Highly competitive salary
  • Full training and support to help you immerse yourself in the role and Allen Motor Group values
  • 30 days holiday, inc. Bank holidays plus additional holiday entitlement as recognition of length of service (Pro rata for part time employees).
  • Discounted MOTs, Service & Parts.
  • Recommend a Friend Bonus
  • Life Assurance Benefit
  • Allen Motor Group Contributory Pension Scheme
  • BEN – Employee Assistance
  • Excellent development opportunities to learn & grow with Allen Motor Group
  • Role dependant – tool box insurance /company car scheme


Hours

Full time: Monday to Friday 8am – 5pm / 9am – 6pm and Saturdays 8am – 2pm on a rota basis.

Must be Essex based as travelling to our Brentwood location is required for training.

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