Sales & Parts Depts. With showrooms closed, we answer phone, Live Chat, email & website enquiries behind the scenes.
Click & Collect. We legally operate this service so you can collect your thoroughly cleaned online vehicle purchase.
Service Dept. Our service departments work normal hours for new and existing service, MOT & repair bookings.
Parts Telesales Specialist Reference Number - 0123445567567
Location Coventry
Working Hours
Salary Competitive
Closing Date 05/03/2021

Reporting to the Centre Supervisor the Telesales Specialist is responsible for professionally representing the Parts Plus brand and building and maintaining strong and lasting relationships with new and existing customers, whilst achieving allocated sales targets. The role also carries the responsibility for being a brand champion, demonstrating and providing expert knowledge, advice and support when engaging with customers.

Key activities will include:

· Achieve personal KPI‘s and revenue objectives with target customers

· Accurately identify parts to meet the customer sales requirements

· Utilise all product promotions effectively to achieve specific targets set

· Identify and leverage potential sales opportunities within customer base

· Maintain own product knowledge and awareness of competitor activities

Skills you will require:

· A passion or interest in the automotive industry

· The ability to provide an exceptional customer service experience

· The drive to achieve individual and team based sales targets on a weekly and monthly basis

· Excellent attention to detail and accurate record-keeping

· Be IT literate, preferably with a good working knowledge of Excel, CDK/Kerridge experience desirable

· Have a good working knowledge of Electronic Catalogues

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