Vehicle Technician
We are always on the lookout for talented service technicians to work across our dealership network.
Dealership experience would be beneficial – however, manufacturer training will be ongoing for the successful candidates. You will possess a relevant formal qualification (City & Guilds / NVQ Level 3) as a minimum requirement for this role.
You will be working on the latest leading-edge products on a wide range of services and repairs.
Role & Responsibilities:
- You will be responsible for providing a technical and diagnostic service, ensuring that customer expectations and productivity targets are met.
- Customer Satisfaction: To take responsibility to achieve the highest possible customer satisfaction levels by providing a quality of service that means customers would not consider using our competitors.
- Technical Knowledge: To maintain a high level of technical knowledge and ensure you are compliant with manufacturer training requirements.
- Efficiency: To consistently maintain high levels of overall efficiency (hours sold vs. hours attended).
- Quality: To uphold company and manufacturer quality standards and ensure all work undertaken meets customer expectations in relation to repairs carried out and to ensure repeat repairs are minimised.
- Duty of Care: To ensure 100% compliance with the Vehicle Health Check process and that repair order write-ups are clear and concise specifying concern, cause and cure.
- Standards: To maintain your work area, tools and equipment to a high standard and ensure you understand and comply with all Health & Safety regulations and that customer vehicles are appropriately protected while in our care.
What is in it for you?
- Highly competitive salary
- Full training and support to help you immerse yourself in the role and Allen Motor Group values
- 30 days holiday, inc. Bank holidays plus additional holiday entitlement as recognition of length of service (Pro rata for part time employees).
- Discounted MOTs, Service & Parts.
- Recommend a Friend Bonus
- Life Assurance Benefit
- Allen Motor Group Contributory Pension Scheme
- BEN – Employee Assistance
- Excellent development opportunities to learn & grow with Allen Motor Group
- Role dependant – tool box insurance /company car scheme
