Service & Repairs Service Booking Step 1
Fill in the quick form to book a service or MOT. We'll be in touch within 24 hours to confirm your requirements, preferred date and to confirm your appointment!
All rights, including copyright and database right, in the website and its contents, are owned by or licensed to the vehicle manufacturer and Allen Motor Group, or otherwise used by vehicle manufacturer and the Dealer as permitted by applicable law or the copyright holder. You may not copy, reproduce, republish, download, post, broadcast or transmit any text, images, graphic, logo, button, icon, image and their selection and arrangement thereof, and any underlying source code and software, for any commercial or public purpose without prior written permission from the vehicle manufacturer or the copyright holder
You may not adapt, alter or create any of the material or information in this site or use it for any other purpose other than for your personal non-commercial use. You agree to use this site only for lawful purposes.
The vehicle manufacturer and Allen Motor Group reserves the right to use for its own purposes any material submitted to the site, including text and images, either on the site or in any other form, including for publicity purposes. Allen Motor Group reserves the right to monitor submissions to the site and to edit or reject any submissions.
We try to ensure that information on our site is accurate, complete and up-to-date. In using this site, however, you agree to be bound by the Terms & Conditions, which take effect on the date when you first use the site.
Without prejudice to your statutory rights, the site and all information, text, names, images, pictures, logos, links and icons and other materials (without limitation) are provided 'AS IS' and on an 'IS AVAILABLE' basis without representation warranty or endorsement, express or implied. In particular, we do not warrant or represent the accuracy or completeness of information provided on this site nor do we guarantee that use of this site will be uninterrupted or error-free, or that the site and its servers are free of computer viruses or bugs.
In no event will the vehicle manufacturer or Allen Motor Group be liable to any person for any damage or loss that may arise from the use of any information contained in our site or products displayed on our site, including, without limitation, indirect or consequential damages, or any damages whatsoever arising from use or loss of use, data, or profits, whether in action of contract, negligence or other tortuous action, arising out of or in connection with the use of the site.
Notwithstanding anything else in these Terms & Conditions, we will not be liable for claims relating to the functionality or availability of this site.
All names, images, logos identifying Ford, Mazda, Fiat, and Kia are proprietary marks of the respective vehicle manufacturer. All names, images, logos identifying Allen Motor Group are proprietary marks of the Allen Motor Group. All third party brand, product, service and company names contained on this site are the trademarks, service marks and trade names of their respective holders. Allen Motor Group does not give permission for their use by any person other than the holders. Any such use may constitute an infringement of the holders' rights.
The vehicle manufacturer or Allen Motor Group does not represent, warrant, endorse or hold responsibility over any external sites that may be linked to and from this site. Any external site that you visit by clicking through a link on this site is outside the control of the vehicle manufacturer and Allen Motor Group and you visit entirely at your own risk.
The software downloads from this site have been thoroughly scanned and tested at all stages of production, but - as with all new software - we still recommend that you run a virus checker before use. We also recommend that you have an up-to-date backup of your hard disk before using the software. Allen Motor Group cannot accept responsibility for any disruption, damage and/or loss of data on your data or computer system that may occur while using the software. Consult your network administrator before installing any software on a networked computer.
These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales. Disputes arising here shall be exclusively subject to the jurisdiction of the courts of England and Wales.
Allen Motor Group reserves the right to change any of its terms and conditions at any time by posting changes online.
If you do not accept these Terms in full, you must stop using this website immediately.
Allen Motor Group makes every effort to maintain its dedication to retailing
excellence for our customers in all aspects of our services and we
constantly strive to 'do it even better for you' by going the extra mile.
After 26 years of business in Essex, we have proved that we are here to
provide the very best service we can, so that customers come back time
and time again.
However, even with the best relationships, sometimes there are disagreements.
Allen Motor Group is your first port of call should you feel that anything has
gone wrong with the service that we provide to you. By filling in and
submitting the form on this page, you can leave an enquiry and we will
then attempt to resolve your issue as soon as possible.
After 1st October 2015, if a customer has a legally justifiable and
Allen Motor Group-approved reason for rejecting their new vehicle within
the first 30 days of ownership, a refund will be given without undue
Allen Motor Group will action any agreed refund once the
customer is able to recover the V5C registration certificate (log book)
from the DVLA and can then hand it over to Allen Motor Group.
you feel we have not resolved your issues, you may like to know that
Allen Motor Group is subscribed to the Motor
Industry Codes of Practice for New Cars and Service & Repair. The
Chartered Trading Standards Institute and Motor Codes (a self-regulatory
body for the automotive sector) are partners, providing these
Government-backed codes of practice for garages.
Should you have a dispute with Allen Motor Group regarding New Cars or
Service & Repair that cannot be settled, we refer you to Motor Codes
Ltd, a CTSI-certified Alternative Dispute Resolution (ADR) provider
that we are prepared to engage with through the ADR process. Further
details can be found at adr.motorcodes.co.uk or alternatively you contact their Advice Line on 0800 692 0825.
Ask questions & book over the phone
Allen Ford 0333 6004 007
Essex Auto Group 0333 3055 810
SMC Cars 0333 2000 101
Find A Dealer
Having your car serviced by us gives you extra peace of mind, ensures your warranty is unaffected and can help maintain your vehicle’s resale value.
You can expect:
To ensure the highest standards, our Dealers adhere to the Society of Motor Manufacturers and Traders (SMMT) Code of Practice.
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