Here to Help

How to Stay in Touch

We want to make it as easy as possible for you to stay in touch with us during these challenging and uncertain times.

Please use one of the methods below to speak with us today.

Text to Chat – 07520 649139

Call UsClick here for location details

Email Us heretohelp@allenmotorgroup.co.uk

24/7 Live Chat – Can be found in the bottom right-hand corner of our website


This lockdown doesn't mean we shut down!

We can still offer the below services to our customers even while our Sales and Parts departments are closed. Despite our Parts locations being closed, we can still fulfil pre-booked collections.

Service Departments

All of our Service Departments are still open as usual

Ford New Car Sales

​Buy Online – Safe, Easy & Convenient
Click & Collect^ – Safe & Secure
72-Hour Home Delivery*

Used Vehicle Sales

Search, Select & Reserve Online – £99
Click & Collect^ – Safe & Secure
72-Hour Home Delivery*

Virtual Appointments

We can also offer you a live video virtual appointment if you would prefer

One of our team will take you through the key points of a model and show you the car in full from the comfort of your own home

virtual appointment

For Your Convenience

24/7 Live Chat
Reserve a Vehicle Online for £99
Buy a Vehicle Online
Book a Service Online
Click & Collect^
72-Hour Home Delivery*

We’re virtually open!

convenience

COVID-19 Assurances

It’s important to assure you of the thorough Health & Safety procedures we have in place to help keep our customers and staff safe and healthy, while providing all of our usual facilities and services for you.

We also want you to be comfortable and confident while visiting us for your Service department work or a Sales Click & Collect process.

For full details on our COVID-19 safety procedures, please click the button below.

Find Out More

  • We offer you a warm welcome but we are now practising a non-handshake policy
  • We have reduced staff numbers in dealerships by asking some to work from home
  • Staff in dealerships are asked to avoid close contact
  • Our staff wash with soap & water or sanitise their hands thoroughly & frequently
  • The cleaning staff have stepped up the frequency & intensity of their work
  • Hand sanitiser & boxes of tissues are available for you throughout the dealership
  • Our staff are using hand sanitisers, steering wheel covers, gloves, seat covers, and other relevant products best suited to their role and work
  • We have antibacterial wipes and frequently wipe down the interior of vehicles in the showroom and in demonstration vehicles before and after test drives
  • Similarly, our technicians wipe the interior tactile elements of customers’ cars before and after working on them
  • We discourage employees from using other employees’ work spaces, tools and equipment
  • If there are any sick employees, they are told to stay home sick and work from home if desired

*72-hour delivery time is dependent upon whether we have the model in stock at the time of ordering.

^Click & Collect is available from our closed Sales showrooms but requires a valid purchase and appointment. We will be practising full social distancing procedures, so please contact your closest showroom for full details.