COVID 19 Safety Procedures

COVID-19: Our Social Distancing Procedures

On this page you can learn more about the thorough Health & Safety procedures we have put in place across all of our operational locations to limit the spread & effects of the coronavirus (COVID-19), including strict social distancing measures and controls for the foreseeable future to help keep customers and staff as healthy as possible.

For more information about how this affects you and what to expect from us, please tap on the button below that matches the experience you will be having so that you can download the relevant document and learn about the steps you will be following to help everyone stay safe.

Fase Masks


For everyone's protection, mandatory face covering is required to enter our dealerships.

Only children under 11 and those with certain disabilities are exempt.


Whether you want a test drive to try before you buy your next new vehicle or you've already ordered your vehicle and you are coming to collect it from our dealership, there are social distancing protocols that we are asking every customer to follow when visiting us.

Just tap on the button most relevant to you below and read the steps you will need to carry out to help reduce the risks to you, our other customers, and our colleagues.

Test Drive Procedure

Taking a Test Drive

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Handover Procedure

Collecting a Vehicle

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Home Delivery Procedure

Home Delivery

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If your vehicle needs a service, MOT or repair, then we can help you while following social distancing protocols designed to keep us safer and healthier. Whether you are visiting us or we are collecting your vehicle and then delivering it back to you then we are asking all customers to stick to our social distancing protocols. There are also steps that will require your attention and cooperation if you want to use one of our courtesy cars.

Simply tap on the relevant buttons below to familiarise yourself with the processes you'll be going through.

Service Procedure

Visiting Us For A Service

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Collection and Delivery Procedure

Collecting and Delivering

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Courtesy Car Procedure

Using Courtesy Vehicles

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Government Guidance Compliance

We can confirm that we have complied with the Government’s guidance on managing the risk of coronavirus (COVID-19). It is vital to help keep our customers, friends and colleagues as safe as possible. You can have peace of mind that we have put in place stringent hygiene and social distancing measures for the foreseeable future at our dealerships and other sites.

Please tap the button below to learn about the steps we have taken to work together safely.


Government Procedure