Service Advisor

A vacancy has arisen at our Gravesend dealership for an experienced Service Advisor.

Added: 06 December 2018

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Benefits

  • Location: Gravesend
  • Salary: Competitive
  • Department: Service
  • Benefits:
  • Driver Licence Required: False
  • Working Hours:

Description

SMC - Gravesend Service Department

A vacancy has arisen at our Gravesend dealership for an experienced Service Advisor.

SMC Ford Gravesend
Eagle Way
Stonebridge Road
Gravesend
DA11 9BJ

You will be responsible for administering the service bookings.  This will include raising job cards, meeting and greeting of customers, upselling additional work and service plans, updating customers of service progress and attending to customer queries over the phone and face to face. 

You must have excellent customer facing and awareness skills and a desire to deliver the highest quality customer care.  A very good telephone manner is essential.

The standard working week Monday to Friday is 45 hours working a shift rota to cover the department’s opening hours and 1 in 4 Saturdays 8.00 am to 5.00 pm.

Please contact Rob Stokes, Service Manager if you are interested in applying or you would like further information.

Email: robert.stokes@smc-cars.com

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