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Mazda Aftersales Fleet Charter

Our Aftersales Service Promise

Our Aftersales Fleet Charter is our “Promise” to all Fleet Customers, Small Business Owners and Company Car Drivers who choose a Mazda vehicle for their fleet, business or as their company car. We promise regardless of your reason to visit us to deliver an excellent service throughout the ownership experience.

Service and Quality

You can enjoy free tea and coffee in our waiting area whilst enjoying use of our free Wi-Fi. All whilst knowing your vehicle will be returned clean following our complimentary wash and vacuum as standard with a pre-booked service.

Help and Assistance

When Essex Mazda Mazda service your Mazda we will only fit Genuine Mazda parts to your Mazda, we’ll fit bulbs and wipers* for free in addition you’ll also benefit from free consumables and sundries and free of charge disposal or replacement parts and environmental waste

Comfortable and Convenient

At Essex Mazda Mazda we will collect and deliver your Mazda for pre booked services within a 20 minute radius of our dealership and if we can’t repair your vehicle within 48 hours we’ll offer a Loan or hire car. We have a 5 working day lead time for routine servicing and for your convenience we use the 1-Link system for booking acceptances.

Open and Honest

As part of our commitment to open and honest servicing you’ll receive a Free vehicle health check with a written report. We will review all service and repair work completed with you and provide a printed copy of your vehicle’s Digital Service Record.

Non-participating dealers:

Stoneacre Hull, Burrows Mazda Sheffield, Stoneacre Harrogate, Mazda Trent Bridge (AR), S G Petch, Cars2 Ltd Wakefield (AR), S G Petch Mazda Durham, Skipton Mazda, Turnbulls Mazda, Pentagon Lincoln, Perrys, Sandicliffe Ltd, Sandicliffe Leicester, Godfrey's of Horsham (AR), Lodge Garage, Shaws Mazda, Jim's Garage Mazda, Walter Young Limited, Vospers Mazda, Lynx Garage (AR), Central Garages Torbay (AR), Wolverhampton Mazda (AR), Furrows Mazda, Brindley Mazda, Rockingham Cars, Pentraeth Automotive, Warrington Mazda, Bengry Motors Ltd, Edwards Mazda.

(AR) = Authorised Repairer

The MPG figures quoted are sourced from official EU-regulated test results obtained through laboratory testing. These are provided for comparability purposes only and may not reflect your actual driving results