We have thorough Health & Safety procedures in place (including social distancing) during the current lockdown to help control the coronavirus (COVID-19) pandemic and will also be using it across all of our locations once the lockdown is lifted. We are practising social distancing at our sites and when delivering vehicles to help keep our customers and staff safe and healthy.
Although our Sales departments are closed at the current time, our Service departments are open in selected locations to operate a reduced service to support key workers (e.g. police, NHS staff) and / or other emergency breakdowns and repairs. Social distancing is vital to the ongoing efforts of those doing their very best to limit the spread of the virus and treat those who have already been infected.
By remaining two metres (about 6 feet) apart from anyone other than members of your own household as part of social distancing measures (including working from home and avoiding contact with those displaying symptoms of COVID-19), it significantly reduces the risk the virus being passed on and the level of exposure.
If fewer people are infected by one individual, then they in turn go on to infect fewer people themselves. One person really can make a difference!
This will mean that if we are delivering a vehicle to you, then the driver will insist upon staying 2 metres away from you and leaving the (cleaned) key in a position where you can collect it safely.
If you are visiting our dealerships, then it will mean that we are practising social distancing everywhere on-site and we would appreciate you doing it too, including following the instructions on all signs that you see, queuing with 2-metre gaps, and only approaching our Service desk when we let you know that it is safe to do so.
By putting the health and safety of our friends, customers and colleagues first, we hope that you will be comfortable and confident in your dealings with us.
Further assurances about our protective measures can be seen on our website by tapping here.
Service locations that are open currently can be seen on our website here.
To follow all of our coronavirus (COVID-19) news, please bookmark and visit our Status & Updates page, which can be found by tapping here.