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Ford Care Code

We have worked with Ford Motor Company on the "Ford Care Code" – a description of the measures we are using to protect you in Ford dealerships.

You can have peace of mind that we have worked hard to put in place stringent hygiene and social distancing measures for the foreseeable future at our dealerships and other sites.

By putting the health and safety of our friends, customers and colleagues first, we hope that you will be comfortable and confident in your dealings with us. These measures will help to control the spread & effects of the coronavirus (COVID-19) by reducing anyone's risk of exposure to it significantly.

The Ford Care Code is in operation at our sites.

Face coverings are no longer mandatory but are recommended, while we now maintain 1-metre social distancing.

During the ongoing pandemic, we continue to offer services such as live video appointments, buying or reserving New Ford cars & Approved Used vehicles fully online, click & collect, and home delivery.

Our departments are open at their usual times from Mondays to Sundays. Please check our Dealer Directory for business hours.

The Ford Care Code measures we are using to help protect you include:

  • Using Personal Protective Equipment (PPE) to help keep customers & staff safe
  • Cleaning customer vehicles, dealer vehicles & sites as thoroughly as possible
  • Offering demonstrations online & no-touch demonstrations in our dealerships
  • Offering no-touch, unaccompanied test drives of cleaned vehicles
  • Offering service appointment booking online
  • Supporting you with touch-free, cash-free payments

For full details on how we are doing this differently to keep our staff and customers safe please click here

Consumer Information

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