Sales & Parts Depts. We are now fully open as well as answering all phone and website enquiries.
Click & Collect. We legally operate this service so you can collect your thoroughly cleaned online vehicle purchase.
Service Dept. Our service departments work normal hours for new and existing service, MOT & repair bookings.

Ford Care Code

We have worked with Ford Motor Company on the "Ford Care Code" – a description of the measures we are using to protect you in Ford dealerships.

When lockdown restrictions are lifted and our lives begin to resemble our normal routines, you can have peace of mind that we have worked hard to put in place stringent hygiene and social distancing measures for the foreseeable future at our dealerships and other sites.

By putting the health and safety of our friends, customers and colleagues first, we hope that you will be comfortable and confident in your dealings with us. These measures will help to control the spread & effects of the coronavirus (COVID-19) by significantly reducing anyone's risk of exposure to it.

The Ford Care Code will be in operation when you return to our sites.

During lockdown our Service departments are open for bookings and business as usual. We're also still offering services such as live video appointments, buying or reserving New Ford cars & Approved Used vehicles fully online, click & collect, and home delivery even while our Sales & Parts departments are physically closed for a short while.

Our departments will be open at their usual times from Mondays to Saturdays. Please check our Dealer Directory for business hours.

The Ford Care Code measures we are using to help protect you include:

  • Helping customers & staff to keep at least 2 metres apart for social distance 
  • Using Personal Protective Equipment (PPE) to help keep customers & staff safe
  • Cleaning customer vehicles, dealer vehicles & sites as thoroughly as possible
  • Offering demonstrations online & no-touch demonstrations in our dealerships
  • Offering no-touch, unaccompanied test drives of cleaned vehicles
  • Offering service appointment booking online
  • Supporting you with touch-free, cash-free payments

For full details on how we are doing this differently to keep our staff and customers safe please click here

Want to know more?

Get in touch with our teams today who will explain how we ensure your visit to us is safe.

Consumer Information

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