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Vehicle Technician

We are looking for a talented technician with dealership experience.

Added: 16 July 2020

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  • Location: Northampton
  • Salary: Competitive
  • Department: Service
  • Benefits:
  • Driver Licence Required: Yes
  • Working Hours:


Vehicle Technician

We are looking for a talented technician with dealership experience ideally; however, manufacturer training will be ongoing for the successful candidate. You will possess a relevant formal qualification (City & Guilds / NVQ Level 3) as a minimum requirement for this role.

You will be working on Ford’s latest leading-edge products on a wide range of services and repairs.

Role & Responsibilities:

  • Customer Satisfaction: To take responsibility to achieve the highest possible customer satisfaction levels by providing a quality of service that means customers would not consider using our competitors.
  • Technical Knowledge: To maintain a high level of technical knowledge and ensure you are compliant with manufacturer training requirements.
  • Efficiency: To consistently maintain high levels of overall efficiency (hours sold vs. hours attended).
  • Quality: To uphold company and manufacturer quality standards and ensure all work undertaken meets customer expectations in relation to repairs carried out and to ensure repeat repairs are minimised.
  • Duty of Care: To ensure 100% compliance with the Vehicle Health Check process and that repair order write-ups are clear and concise to specify concern, cause and cure.
  • Standards: To maintain your work area, tools and equipment to a high standard and ensure you understand and comply with all Health & Safety regulations and that customer vehicles are appropriately protected while in our care.

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Allen Ford