Service Advisor

A vacancy has arisen at our Gravesend and Sittingbourne dealerships for an experienced Service Advisor.

Added: 06 December 2018

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Benefits

  • Location: Gravesend / Sittingbourne
  • Salary: Competitive
  • Department: Service
  • Benefits:
  • Driver Licence Required: False
  • Working Hours:

Description

SMC - Gravesend & Sittingbourne Service Departments

A vacancy has arisen at our Gravesend and nSittingbourne dealerships for an experienced Service Advisor.

SMC Ford Gravesend SMC Ford Sittingbourne
Eagle Way
Stonebridge Road
Gravesend
DA11 9BJ
Crown Quay Lane
Sittingbourne
ME10 3HY

You will be responsible for administering the service bookings.  This will include raising job cards, meeting and greeting of customers, upselling additional work and service plans, updating customers of service progress and attending to customer queries over the phone and face to face. 

You must have excellent customer facing and awareness skills and a desire to deliver the highest quality customer care.  A very good telephone manner is essential.

The standard working week Monday to Friday is 45 hours working a shift rota to cover the department’s opening hours and 1 in 4 Saturdays 8.00 am to 5.00 pm.

Please contact Rob Stokes, Service Manager if you are interested in applying for the Gravesend position

Email: robert.stokes@smc-cars.com

or

Please contact Cliff Taylor, Service Manager if you are interested in applying for the Sittingbourne position

Email: cliff.taylor@smc-cars.com

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